Trying to help Ubuntu

I think I have been asked how help should work on a leading distribution like Ubuntu.

Well, I'm glad you asked because I have a few opinions.

I have helped family and friends onto Ubuntu. I have helped collegues at work who don't know the first thing about Linux onto Ubuntu. I've also actively sought help myself for many many years on a whole bunch of problems that I've encountered whilst using Debian & Ubuntu.

Let me start with what I don't like about Ubuntu regarding finding help.

What I do like:

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