Barclays PIN sentry

The card is not accepted

Last August I lost my VISA debit card. So I ordered a new one.

It was a bit annoying, as I had to update Amazon, Ebuyer, Google Checkout with my new VISA debit card details…

Then yesterday I received another new VISA debit card. WTF? There was no explanation why with the card…

When I was abroad a friend of mine’s VISA card stopped working. Why? Because back in Europe his bank decided to send him a new VISA card. Now that’s very inconvenient. That card had to be somehow securely couriered to India (I think) fast. Quickly as he had no money otherwise!

So I rang up Barclays yesterday to find out why, and they said they sent me a new VISA debit card because their new PIN sentry requires it. WTF? The cards look identical! So cards made last August, even though they announced this “new secure” initiative back in at least April, aren’t valid? WTF? !!

Barclays helpdesk also informed my old VISA will stop working in four days. I wonder if a pre-order I made with the “old” card is going to fail? I think this PIN sentry roll out is going very badly. I still don’t know how this thing is supposed to work. Why don’t they demo (and TEST) it in their branches first??

Do I physically carry this device with me when I am abroad to do Internet banking for example ?!

I’m left in the dark…

Advertisement

If you like this, you might like the stateless Web kiosk software I develop. Webconverger typically replaces Windows on PCs and is deployed in public and business environments for ease of deployment and privacy. Once installed it auto-updates making it painless to maintain. Try it where you exclusively use the only viable open platform... the Web!